Motivating employees
2.1What the syllabus asks of you
- The importance of a well-motivated workforce: Why people work and what motivation means
- The importance of a well-motivated workforce: The benefits of a well-motivated workforce: labour productivity, reduced absenteeism and labour turnover
- The importance of a well-motivated workforce: The concept of human needs, e.g. Maslow’s hierarchy
- The importance of a well-motivated workforce: Key motivational theories: Taylor and Herzberg
- Methods of motivation: Financial rewards, e.g. wage, salary, bonus, commission and profit sharing
- Methods of motivation: Non-financial methods, e.g. job enrichment, job rotation, teamworking, training, opportunities for promotion
- Methods of motivation: Recommend and justify appropriate method(s) of motivation in given circumstances
Read the notes first
Chapter 2: Motivating employees
Drill this topic
All 17 questions on Motivating employees, untimed — answer on paper, then mark yourself against the mark scheme.
Make a worksheet
Choose the years and how many questions, then print it with the answers on separate pages.
17 questions
These are structured questions, answered in working rather than by picking an option, so they are not listed here one by one. The drill above puts each in front of you with its mark scheme to check against.

