Internal and external communication
2.4What the syllabus asks of you
- Why effective communication is important and the methods used to achieve it: Effective communication and its importance to business
- Why effective communication is important and the methods used to achieve it: Benefits and limitations of different communication methods including those based on information technology (IT)
- Why effective communication is important and the methods used to achieve it: Recommend and justify which communication method to use in given circumstances
- Demonstrate an awareness of communication barriers: How communication barriers arise and problems of ineffective communication; how communication barriers can be reduced or removed
Read the notes first
Chapter 2: Internal and external communication
Drill this topic
All 8 questions on Internal and external communication, untimed — answer on paper, then mark yourself against the mark scheme.
Make a worksheet
Choose the years and how many questions, then print it with the answers on separate pages.
8 questions
These are structured questions, answered in working rather than by picking an option, so they are not listed here one by one. The drill above puts each in front of you with its mark scheme to check against.