The nature of operations
4.1What the syllabus asks of you
- The transformational process: the use of factors of production: land, labour, capital and enterprise
- The transformational process: the stages of the transformational process: inputs to outputs
- The transformational process: the contribution of operations to added value
- Efficiency, effectiveness, productivity and sustainability: the importance of efficiency, effectiveness, productivity and sustainability
- Efficiency, effectiveness, productivity and sustainability: measurement of labour productivity
- Efficiency, effectiveness, productivity and sustainability: the impact on a business of measures to improve sustainability of operations
- Capital intensive and labour intensive operations: the benefits and limitations of capital intensive operations
- Capital intensive and labour intensive operations: the benefits and limitations of labour intensive operations
- Operations methods: job, batch, flow, mass customisation: differences between methods – advantages and disadvantages of each method
- Operations methods: job, batch, flow, mass customisation: the problems of changing from one method to another
Drill this topic
All 34 questions on The nature of operations, untimed — answer on paper, then mark yourself against the mark scheme.
Make a worksheet
Choose the years and how many questions, then print it with the answers on separate pages.
34 questions
These are structured questions, answered in working rather than by picking an option, so they are not listed here one by one. The drill above puts each in front of you with its mark scheme to check against.

