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Organisational structure

7.1

What the syllabus asks of you

  • The relationship between business objectives and organisational structure: the purpose and attributes of an organisational structure such as flexibility, meeting the needs of the business, allowing for growth and development and encouraging intrapreneurship
  • Types of structure: functional, hierarchical (flat and narrow), matrix: the advantages and disadvantages of the different types of structure
  • Types of structure: functional, hierarchical (flat and narrow), matrix: why some organisations are structured by product and others by function or geographical area
  • Types of structure: functional, hierarchical (flat and narrow), matrix: the reasons and ways structures change e.g. due to growth or delayering
  • Types of structure: functional, hierarchical (flat and narrow), matrix: the features of a formal structure: levels of hierarchy, chain of command, span of control, responsibility, authority, delegation, accountability, centralised, decentralised
  • Delegation and accountability: the relationship between delegation and accountability
  • Delegation and accountability: the processes of accountability in a business
  • Delegation and accountability: the impact of delegation on a business
  • Control, authority and trust: the relationship between span of control and levels of hierarchy
  • Control, authority and trust: the difference between authority and responsibility
  • Control, authority and trust: the conflicts between control and trust that might arise when delegating
  • Centralisation and decentralisation: the impact of centralisation and decentralisation on a business
  • Line and staff: examples of and distinctions between line and staff functions and the conflicts between them

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All 11 questions on Organisational structure, untimed — answer on paper, then mark yourself against the mark scheme.

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11 questions

These are structured questions, answered in working rather than by picking an option, so they are not listed here one by one. The drill above puts each in front of you with its mark scheme to check against.