Human resource management (HRM)

What the syllabus asks of you

• Purpose and roles of HRM: the role of HRM in meeting organisational objectives
• Workforce planning: the reasons for and role of a workforce plan
• Workforce planning: measurement of labour turnover
• Workforce planning: the implications of high and low labour turnover for a business
• Recruitment and selection: recruitment of employees: process (job descriptions and person specifications) and recruitment methods (job advertisements, employment agencies, online recruitment)
• Recruitment and selection: internal and external recruitment
• Recruitment and selection: selection methods: curriculum vitae, résumé, application forms, interviews, references, testing, assessment centres
• Recruitment and selection: employment contracts
• Redundancy and dismissal: the difference between redundancy (voluntary and involuntary) and dismissal (fair, unfair)
• Morale and welfare: the relationship between HRM, employee morale and welfare in a business including the concept of work-life balance
• Morale and welfare: the impact of diversity and equality in the workplace on a business
• Training and development: different types of training: induction, on-the-job, off-the-job
• Training and development: the impact of training and development on a business
• Training and development: employee development to encourage intrapreneurship
• Training and development: employee development to encourage multi-skilling and flexibility
• Management and workforce relations: how cooperation between management and the workforce can be of benefit to both
• Management and workforce relations: the impact on employers and employees of trade union involvement in the workplace including their role in collective bargaining