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Global Perspectives · Oct / Nov 2025 · Paper 12 · Question 1

0457

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The question as text

Study Sources 1 and 2.

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  • 1(a)[1]

    According to Source 1, what is the predicted percentage increase of online sales between 2021 and 2026?

    Main Annotations

    From Source 1, candidates are expected to identify 56%.

    Award 1 mark for the correct answer.

    Further Guidance

    1

    Accept simply 56 without reference to the percentage, as the percentage is implied in the question.

  • 1(b)(i)[1]

    Identify one example of an opinion from Source 2.

    Main Annotations

    From Source 2, candidates are expected to identify one of the following:

    Whilst there are advantages to online shopping, there are also many dangers.
    I think customers deserve better treatment.
    It is right that online shops look after their customers and protect their interests.

    Award 1 mark for a correct answer.

  • 1(b)(ii)[2]

    Explain why the example you identified is an opinion.

    Main Annotations

    Indicative content

    An opinion is an individual’s point of view or belief which is not necessarily shared by others and/or supported by evidence.

    Award 1 mark if the response shows understanding of an opinion but the relationship to the example is not clear.

    Award 1 mark for a response which clearly explains why the identified example is an opinion.

    Award 0 marks if there is no creditable response.

    A total of two marks may be awarded.

    From Source 2, describe the author’s perspective on online shopping.

  • 1(c)[6]

    Main Annotations

    Table A

    Use this table to give marks for each candidate response.

    Analysis of issues and perspectives (AO1)

    Level

    Description

    3

    Clear analysis of the source

    5-6

    Describes a wide range of elements of the

    perspective.

    Frequent use of relevant material and examples

    taken from the source.

    2

    Some analysis of the source

    3-4

    Describes a range of elements of the perspective.
    Some use of relevant material and examples taken

    from the source.

    1

    Limited analysis of the source

    1-2

    Describes a limited range of elements of the

    perspective.

    Little or no use of material and examples taken from the source.

    0

    No creditable response

    0 Indicative content:

    Candidates may describe the following elements of the perspective:

    Issue – online shopping has disadvantages / dangers.
    Causes – rapid growth of the internet, poor technology, distance from retail help leads to problems in service and shopping experience.
    Consequences – some people have problems with online shopping e.g. poor service, loss of goods, security issues, wrong product / can’t speak to anyone about online shopping problems.
    Values – consumer rights should be protected / customers deserve better treatment.
    Action – customers should protect themselves with antivirus software, secure passwords and buy from well-known and trusted websites. Also seek advice from a customer advisor.
  • 1(d)[8]

    Source 1 suggests advantages of online shopping.

    Which advantage of online shopping do you think is the most significant? Explain why.

    Main Annotations

    Table B

    Use this table to give marks for each candidate response.

    Analysis of issues and perspectives (AO1)

    Level

    Description

    4

    Clear justification of an advantage

    7-8

    The advantage is clearly explained and supported.
    The explanation is credible and clearly related to the identified issue.

    3

    Some justification of an advantage

    5-6

    The advantage is explained with some support.
    The explanation is mainly credible and related to the identified issue.

    2

    Partial justification of an advantage

    3-4

    The advantage is partly explained and has minimal

    support.

    The explanation is partly related to the identified

    issue.

    1

    A limited advantage

    1-2

    The advantage is asserted with limited explanation.
    Any explanation may be general, tangential to the

    issue and lacking credibility.

    0

    No creditable response

    0

    Indicative content

    Candidates may identify one of the following advantages:

    Available 24 hours a day
    Wide range of brands
    Possibility of lower prices
    Can shop from home
    Reaches more customers globally
    Saves money on renting shops
    Provides greater range of products
    Customers may spend more money online.

    Candidates may give the following reasons to justify their opinion:

    Has great impact on the buyer
    Affects a lot of people locally, nationally or internationally
    Has multiple positive consequences
    Affects other aspects of life for different groups in society
    Other relevant response.

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