Business Studies · May / June 2018 · Paper 12 · Question 4

JKL uses job production to make clocks. JKL buys all its raw materials locally and exports 60% of its products. The business has high fixed costs. JKL has 30 skilled employees. Many of them work part-time and delegation is encouraged. All workers receive an email from management every day to keep them informed about production issues. The Human Resources Director said: ‘I think it is more cost-effective to try to retain our existing workers rather than to recruit new employees.’ The Director wants to reduce barriers to communication, as he knows effective communication is important to help JKL meet its objectives.

Read automatically from the paper; the printed page above is exact.